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Return and Exchange Policy

We can't wait to see you work it in all of your new favorite things. If you aren't in love with your purchase, here is what you need to know: 

- Send us an email to: within 7 business days of receiving your item(s) so we can process and approve your return. 

-AFTER receiving approval, please ship your item(s) to the following address: 

Attn: The Shop Returns

112 South Bois D'Arc

Forney, TX 75126

**Please note that any items sent back without prior approval will not be accepted as returns. 

**The cost of shipping items back for return or exchange will be the responsibility of the customer and will not be refunded. 

- In order to be eligible for a refund or exchange, items must be in original condition with tags attached. Any item(s) that has been worn, washed or had tags removed will not be considered eligible for a refund or store credit. 

-Once items approved for return or exchange have been received, our returns department will process your refund or exchange. 



Join us for a fun night at The Shop and leave with a fully custom bandana charm necklace! Click the link for more information and to reserve your spot!