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Return and Exchange Policy

We can't wait to see you work it in all of your new favorite things. If you aren't in love with your purchase, here is what you need to know: 

- Send us an email to: cs@goshoptheshop.com within 7 business days of receiving your item(s) so we can process and approve your return. 

-AFTER receiving approval, please ship your item(s) to the following address: 

Attn: The Shop Returns

112 South Bois D'Arc

Forney, TX 75126

**Please note that any items sent back without prior approval will not be accepted as returns. 

**The cost of shipping items back for return or exchange will be the responsibility of the customer and will not be refunded. 

- In order to be eligible for a refund or exchange, items must be in original condition with tags attached. Any item(s) that has been worn, washed or had tags removed will not be considered eligible for a refund or store credit. 

-Once items approved for return or exchange have been received, our returns department will process your refund or exchange. 

- All JellyCat purchases are final sale. No exceptions.

February 13th 2025

GIRL DINNER

Join us for a movie night in the park! The City of Forney is hosting the perfect Galentine's night featuring a showing of How to Lose A Guy in 10 Days, pop ups from your favorite shops, and the most delicious food from your downtown restaurants! Head to the Facebook event for more details and come see us on February 13th!

FRIDAY, MARCH 28TH

PALETTE & POUR

sip, stoll, and savor in downtown forney

Join us for an enchanting event featuring artists, live music, sips and snacks. Pick up your map at The Shop and promenade through downtown Forney! Click the link to the facebook event for all the details!